We loved the location of this hotel, right in the heart of the city, with easy access to transportation. The staff was exceptionally friendly and accommodating, with great communication in English. The hotel facilities were modern and clean, especially the bathroom and shower.

No negatives from this place.

Easy check-in, professional staff, outstanding location, clean and modern rooms, strong wi-fi, excellent breakfast.

It was all superb.

This hotel is a hidden gem just off the main square in town. The location is outstanding, with easy access to all the attractions in the city. The staff is incredibly helpful and friendly, providing personalized service throughout my stay. The rooms are spacious, clean, and well-stocked with all the necessary toiletries. I especially loved the nice view from my room, it added to the overall pleasant experience. The breakfast provided was delicious and offered a great variety of options to start the day.

No improvements needed, everything was perfect.

The hotel's location was convenient and situated near the main square. the friendly staff and welcoming atmosphere helped make the stay more enjoyable. Despite the lack of an elevator and air conditioning, the rooms were clean and spacious with modern decor and large windows. the bathroom had great features, such as a powerful shower and sleek design.

The lack of safety features in the shower, such as grab bars or slip-resistant mats, is concerning.

The staff members are very friendly and always willing to assist. The breakfast was delicious with a variety of choices. The location is perfect, just a few steps from the main square. I also loved the fact that the hotel offers a complimentary shuttle service to nearby attractions.

The rooms lack proper insulation, allowing noise from the street to be heard. The shower temperature was difficult to regulate, which made for an uncomfortable experience.

The hotel is located right in the main square, making it incredibly convenient for exploring the city. The staff is extremely friendly and helpful, providing personalized service that goes above and beyond. The rooms are spacious and offer a nice view, with all necessary toiletries provided. Additionally, the breakfast offered at this hotel is excellent, ensuring a great start to the day.

No major issues, all was satisfactory.

During my stay at Plaza Viktoria, I was impressed by the friendly and professional staff at the front desk. They were extremely accommodating, personable, and knowledgeable. They made me feel welcome and ensured a smooth check-in process. The hotel is in an outstanding location, right in the center of Gyumri, making it convenient to explore the city. The room itself was very clean, modern, and spacious with a large desk and plenty of electrical outlets. The bathroom and shower were exceptional, earning a 10/10 rating. The hotel also had a strong Wi-Fi connection, which was convenient for staying connected. I had a great experience at Plaza Viktoria and would recommend it to others.

The value for money is outstanding, offering spacious rooms with all the necessary toiletries and a nice view. The staff is friendly and welcoming, providing top-notch service. A highlight is the delicious breakfast served every morning, ensuring a great start to the day. Attention to detail is evident throughout, from the well-decorated corridors to the complimentary photographs of the city in the rooms.

All was excellent, nothing to improve.